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Order by 7pm for

Same Day Despatch *

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Over 20,000

spare parts in stock

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0330 123 3707

Open 7 days a week

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Click & Collect

from over 3,000 locations

FAQ’s

Frequently Asked Questions

We offer a wide range of spare parts, including thermostats, pumps, valves, heat exchangers, and more. For specific parts, please check your boiler’s model and manufacturer.

Check your boiler’s manual for part numbers or consult with a technician to ensure you get the correct part. You can also contact us with your boiler’s make and model for assistance.

You can order spare parts directly from our website or by contacting our customer service team. Provide your boiler’s details to ensure we supply the correct parts.

Yes, we supply only genuine parts from the manufacturer to ensure compatibility and reliability.

While some parts can be installed by experienced DIYers, we recommend professional installation to ensure safety and proper functioning. Our technicians can assist with installation if needed.

Contact our customer service team immediately. We offer returns and exchanges for faulty or incorrect parts according to our return policy.