delivery

1. Introduction This Delivery Policy outlines the terms and conditions for the delivery of boiler parts purchased from Maxwarmth. Our goal is to ensure timely and efficient delivery while keeping you informed throughout the process.

2. Delivery Areas

• We deliver boiler parts to addresses within [specify delivery areas, e.g., UK mainland, specific regions, etc.].
• For delivery outside of these areas, please contact us to discuss available options and potential additional costs.

3. Delivery Timeframes

• Standard Delivery: Orders typically arrive within [specify timeframe, e.g., 2-5 business days] from the date of dispatch.
• Express Delivery: We offer expedited delivery options for urgent needs. Delivery times for express services are [specify timeframe, e.g., 1-2 business days].
• Delivery times are estimates and may vary based on factors such as order volume, location, and stock availability.

4. Order Processing

• Order Confirmation: You will receive an order confirmation email with details of your purchase and estimated delivery time once your order is placed.
• Dispatch Notification: You will be notified via email when your order has been dispatched, including tracking information if available.

5. Delivery Charges

• Delivery charges are calculated based on the weight, size, and destination of the order.
• Standard delivery charges are [specify charges or provide a range].
• Express delivery charges are [specify charges or provide a range].
• Delivery charges will be clearly stated at checkout and may vary based on your location and order size.

6. Delivery Tracking

• If a tracking number is provided, you can track the status of your delivery using the tracking link sent in your dispatch notification.
• For any issues with tracking or delivery, please contact our customer service team.

7. Delivery Acceptance

• Receipt of Goods: It is your responsibility to inspect the delivered goods upon receipt. Any discrepancies, damages, or missing items should be reported to us within [specify timeframe, e.g., 48 hours] of delivery.
• Signatures: Some deliveries may require a signature upon receipt. Ensure someone is available to accept the delivery if required.

8. Failed Deliveries

• Delivery Attempt: If no one is available to receive the delivery, a delivery attempt will be made, and a notice will be left with instructions on how to arrange a redelivery or collect the parcel from a local depot.
• Redelivery Charges: Additional charges may apply for redelivery if the initial delivery attempt fails due to no one being available or incorrect delivery details.

9. Returns and Exchanges

• If you need to return or exchange a product, please refer to our Returns Policy for instructions and conditions.
• Return shipping costs are typically the responsibility of the customer, unless the return is due to an error on our part.

10. Contact Us

• For any questions or concerns regarding delivery, please contact our customer service team at:

  Maxwarmth

  [email protected]

  07484692070

  Fowberry crescent Fenham Newcastle upon Tyne NE4 9XH

By placing an order, you agree to the terms outlined in this Delivery Policy. We strive to ensure a smooth delivery experience and appreciate your business.