Terms & Conditions
1. Introduction:
These Terms and Conditions govern the boiler installation services provided by MaxWarmth. By scheduling an installation with us, you agree to these terms.
2. Services Provided
- We will provide boiler installation services as detailed in the quote or agreement.
- Installation includes fitting the boiler, connecting it to existing systems, and conducting necessary tests to ensure proper operation.
3. Quote and Payment
- All quotes are based on the information provided by the customer. Any changes or additional requirements may affect the final price.
- A deposit may be required to secure your installation date, with the balance due upon completion of the installation.
- Payment terms and methods will be outlined in the agreement or invoice.
4. Customer Responsibilities
- The customer must ensure that the installation site is accessible and that any necessary permits or permissions are obtained prior to installation.
- The customer is responsible for removing any obstacles or items that may impede the installation process.
5. Installation Process
- We will provide a timeline for the installation. While we strive to adhere to this schedule, delays may occur due to unforeseen circumstances.
- The customer will be informed of any significant changes to the installation schedule or scope of work.
6. Warranty and Guarantees
- We provide a warranty on both the boiler and our installation services. The terms of this warranty will be provided separately.
- Any issues with the installation or the boiler must be reported within the warranty period for us to address them.
7. Health and Safety
- Our installation team will adhere to all relevant health and safety regulations.
- The customer is responsible for ensuring that the installation area is safe and free from hazards.
8. Liability
- Our liability for any damages or losses arising from the installation is limited to the value of the installation service provided.
- We are not liable for any indirect or consequential damages.
9. Cancellation and Rescheduling
- Cancellations or rescheduling requests must be made in writing and may be subject to cancellation fees or rescheduling charges, as outlined in the agreement.
10. Complaints and Disputes
- Any complaints or disputes regarding the installation should be reported to us as soon as possible.
- We will work to resolve any issues in a timely and fair manner.
11. Governing Law
- These Terms and Conditions are governed by the laws of [Your Jurisdiction].
- Any legal disputes arising from these terms will be handled in the courts of [Your Jurisdiction].
12. Changes to Terms
- We reserve the right to update or amend these Terms and Conditions. Any changes will be communicated to the customer prior to the installation.
By agreeing to these Terms and Conditions, you acknowledge that you have read, understood, and accepted them. If you have any questions or need further clarification, please contact us before proceeding with the installation.