1. Introduction At Maxwarmth, we are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines how we collect, use, and safeguard your personal information in relation to our boiler installation services.

2. Information We Collect

• Personal Identification Information: We may collect personal details such as your name, address, phone number, and email address when you request a boiler installation or contact us for support.
• Installation Details: Information related to the installation site, including property details and specific installation requirements.
• Payment Information: Payment details, including credit card information or bank account details, are processed securely by our payment service providers.

3. How We Use Your Information

• Service Provision: To schedule and perform the boiler installation, manage appointments, and communicate important updates or changes.
• Customer Support: To provide assistance, respond to inquiries, and address any issues related to the installation.
• Billing and Payments: To process payments, manage invoices, and handle financial transactions.
• Marketing and Communications: With your consent, we may use your contact details to send information about our products, services, and promotions. You can opt-out of marketing communications at any time.

4. Data Sharing and Disclosure

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors or technical support providers. These providers are contractually obligated to protect your data and use it only for the specified purposes.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of our customers and employees.

5. Data Security

• We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
• Data is stored securely, and we use encryption and other security technologies to safeguard sensitive information, including payment details.

6. Data Retention

• We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
• Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

• Access and Correction: You have the right to access and correct your personal information. If you wish to review or update your details, please contact us.
• Data Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication or contacting us directly.

8. Cookies and Tracking Technologies

• Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies help us analyze website usage and improve our services. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

• We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review the policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Maxwarmth

[email protected]

07484692070

Fowberry crescent Fenham Newcastle upon Tyne NE4 9XH

By using our services, you agree to the terms outlined in this Privacy Policy.